HOW TO MANAGE CONFLICT
PEG PICKENING
HOW TO MANAGE CONFLICT - 1 - Jaico Pub. House Delhi 2004 - 0
HOW TO MANAGE CONFLICT TURN ALL CONFLICTS INTO WIN-WIN OUTCOMES PEG PICKENING , FUNDAMENTALS OF CONFLICT, TYPES OF CONFLICT, IDENTIFYING CONFLICTS STAGES, DEALING WITH ANGRY CUSTOMERS .
658.4053 PIC-H
HOW TO MANAGE CONFLICT - 1 - Jaico Pub. House Delhi 2004 - 0
HOW TO MANAGE CONFLICT TURN ALL CONFLICTS INTO WIN-WIN OUTCOMES PEG PICKENING , FUNDAMENTALS OF CONFLICT, TYPES OF CONFLICT, IDENTIFYING CONFLICTS STAGES, DEALING WITH ANGRY CUSTOMERS .
658.4053 PIC-H