Service Management: Operations, Strategy, and Information Technology
James A. Fitzsimmons Mona J. Fitzsimmons
Service Management: Operations, Strategy, and Information Technology - 7th Edition - NEW DELHI McGRAW HILL EDUCATION 2014 - 548 2cm
9789339204471
658 FIT-S
Service Management: Operations, Strategy, and Information Technology - 7th Edition - NEW DELHI McGRAW HILL EDUCATION 2014 - 548 2cm
9789339204471
658 FIT-S