Customer Relationship Management (Record no. 12078)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00483nam a2200181Ia 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9781854181145 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9788176493604 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 PHE-C R |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Graham Roberts-Phelps |
| 245 ## - TITLE STATEMENT | |
| Title | Customer Relationship Management |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 1st ed. in 1998, this reprint in 2004 |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Year of publication | 2004 |
| Name of publisher | Viva Books |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | 230p; 1.6cm |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Management |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Customer Relationship Management |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Graham Roberts-Phelps |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Reference |
| Withdrawn status | Lost status | Home library | Current library | Shelving location | Date acquired | Cost, normal purchase price | Full call number | Accession Number | Koha item type |
|---|---|---|---|---|---|---|---|---|---|
| library@mck | library@mck | V21 | 22/02/2005 | 250.00 | 658.812 PHE-C R | 12197 | Reference |