TY  - BOOK
AU  - BEE ROLAND,FRANCES
TI  - CUSTOMER CARE
U1  - 658.812  FRA-C 
PY  - 1995///
KW  - CUSTOMER CARE   BEE ROLAND,FRANCES,SALES MANAGEMENT   WHY IS CUSTOMER CARE IMPORTANT,EXCELLENT CUSTOMER CARE, COMMUNICATING WITH CUSTOMER ,MEETING CUSTOMER'S NEEDS, CUSTOMER - FOCUSED SYSTEMS AND PROCEDURES, CONTINUES IMPROVEMENT OF CUSTOMER CARE
ER  -