TY  - BOOK
AU  - PATTERSON JAMES G
TI  - BENCHMARKING BASICS
U1  - 658.562  PAT-B 
PY  - 2004///
PB  - CRISP PUB
KW  - BENCHMARKING BASICS   LOOKING FOR A BETTER WAY   PATTERSON JAMES G  ,   TYPES OF BENCHMARKING
ER  -