TY  - BOOK
AU  - CHATURVEDI MUKESH
TI  - CUSTOMER RELATIONSHIP MANAGEMENT --  AN INDIAN  PERSPECTIVE
U1  - 658.812  CHA-C 
PY  - 2005///
PB  - ___
KW  - CUSTOMER RELATIONSHIP MANAGEMENT --  AN INDIAN  PERSPECTIVE  CHATURVEDI MUKESH
ER  -