TY  - BOOK
AU  - RAVI SHANKER
TI  - SERVICES MARKETING ;THE INDIAN PERSPECTIVE
U1  - 647.0688  SHA-S 
PY  - 2006///
PB  - EXCEL BOOKS
KW  - SERVICES MARKETING  RAVI SHANKAR FINANCIAL SERVICES  MEDIA SERVICES MARKETING  PUBLIC SERVICES  TRANSPORTARTION AND LOGISTICS SERVICES
ER  -