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	1.	No cover image available SERVICES MARKETING; INTERGRATING CUSTOMER FOCUS ACROSS THE FIRM by MARY JO BITNER VALARIE A. ZEITHAML Edition: 2 ED Material type: Text; Format: print ; Literary form: Not fiction Publication details: Tata Mc Graw - Hill Publishing Co. Ltd., Delhi 2003 Availability: Items available for loan: library@mck (1)Call number: 647.0688 ZEI-S. Place hold Add to cart (remove)
	2.	No cover image available SERVICES MARKETING ; INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM by MARY JO BITNER VALARIE A. ZEITHAML Edition: 3 ED Material type: Text; Format: print ; Literary form: Not fiction Publication details: Tata Mc Graw - Hill Publishing Co. Ltd., Delhi 2005 Availability: Items available for loan: library@mck (1)Call number: 647.0688 ZEI-S. Place hold Add to cart (remove)
	3.	Services Marketing: Integrating Customer Focus Across the Firm by VALARIE.A.ZEITHAML MARY JO BITNER DWAYNE D.GREMLER AJAY PANDIT Edition: 6 ed Material type: Text Publication details: New Delhi Tata McGraw-Hill Education 2013 Availability: Items available for loan: library@mck (1)Call number: 647.0688 ZEI - S. Place hold Add to cart (remove)
	4.	SERVICES MARKETING by VALARIE A ZEITHAML MARY JO BITNER DWAYNE D GREMLER AJAY PANDIT Edition: 6 ED Material type: Text Publication details: NEW DELHI MCGRAW HILL 2016 Availability: Items available for loan: library@mck (4)Call number: 647.0688 ZEI - S, ... Place hold Add to cart (remove)

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