000 00544nam a2200145Ia 4500
008 150614s9999 xx 000 0 und d
082 _a658.812 FRA-C
100 _aBEE ROLAND,FRANCES
245 _aCUSTOMER CARE
250 _a1
260 _c1995
300 _a0
650 _aCUSTOMER CARE BEE ROLAND,FRANCES,SALES MANAGEMENT WHY IS CUSTOMER CARE IMPORTANT,EXCELLENT CUSTOMER CARE, COMMUNICATING WITH CUSTOMER ,MEETING CUSTOMER'S NEEDS, CUSTOMER - FOCUSED SYSTEMS AND PROCEDURES, CONTINUES IMPROVEMENT OF CUSTOMER CARE
942 _cBK
999 _c10409
_d10409