| 000 | 00517nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 150614s9999 xx 000 0 und d | ||
| 082 | _a658.4053 PIC-H | ||
| 100 | _aPEG PICKENING | ||
| 245 | _aHOW TO MANAGE CONFLICT | ||
| 250 | _a1 | ||
| 260 |
_bJaico Pub. House Delhi _c2004 |
||
| 300 | _a0 | ||
| 650 | _aHOW TO MANAGE CONFLICT TURN ALL CONFLICTS INTO WIN-WIN OUTCOMES PEG PICKENING , FUNDAMENTALS OF CONFLICT, TYPES OF CONFLICT, IDENTIFYING CONFLICTS STAGES, DEALING WITH ANGRY CUSTOMERS . | ||
| 942 | _cBK | ||
| 999 |
_c12102 _d12102 |
||