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| 008 | 150614s9999 xx 000 0 und d | ||
| 082 | _a647.0688 CLO-S | ||
| 100 | _aCLOW KENNETH E | ||
| 100 | _aDAVID L KURTZ | ||
| 245 | _aSERVICE MARKETING, 2C - OPERATING MANAGEMENT AND STATEGY | ||
| 250 | _a2 | ||
| 260 |
_b___ _c2003 |
||
| 300 | _a0 | ||
| 650 | _aSERVICE MARKETING, 2C - OPERATING MANAGEMENT AND STATEGY CLOW KENNETH E KURTZ DAVID L FOUNDATIONS,MANAGING THE SERVICE OUTCOME,SERVICE STRATEGIES, | ||
| 942 | _cBK | ||
| 999 |
_c12720 _d12720 |
||