000 | 00457nam a2200145Ia 4500 | ||
---|---|---|---|
008 | 150614s9999 xx 000 0 und d | ||
082 | _a658.812 NAT-N | ||
100 | _aDHRUV, NATH | ||
245 | _aTHE NUTS AND BOLTS OF CRM(CUSTOMER RELATIONSHIP MANAGEMENT) | ||
250 | _a1 | ||
260 |
_bTata Mc Graw - Hill Publishing Co. Ltd., Delhi _c2005 |
||
300 | _a187 | ||
650 | _aDHRUV NATH THE NUTS AND BOLTS OF CRM(CUSTOMER RELATIONSHIP MANAGEMENT | ||
942 | _cBK | ||
999 |
_c14008 _d14008 |