000 00379nam a2200145Ia 4500
008 150614s9999 xx 000 0 und d
082 _a658.812 BUT - C
100 _aFRANCIS BUTTLE
245 _aCUSTOMER RELATIONSHIP MANAGEMENT
250 _a1 ED
260 _bROUTLEDGE
_c2013
300 _a500
650 _aCUSTOMER RELATIONSHIP MANAGEMENT FRANCIS BUTTLE
942 _cBK
999 _c18527
_d18527