000 | 00407nam a22001697a 4500 | ||
---|---|---|---|
020 | _a9788120329942 | ||
082 | _a658.812 FJE - E | ||
100 | _aNicholas C Robertson Jr | ||
100 | _aJerry Fjermestad | ||
245 | _aElectronic Customer Relationship Management | ||
250 | _a1 ed | ||
260 |
_aNew Delhi _bPHI Learning _c2009 |
||
300 | _a210 | ||
650 | _aCommerce | ||
650 | _aEconomics | ||
942 | _cBK | ||
999 |
_c21382 _d21382 |