| 000 | 00340nam a22001337a 4500 | ||
|---|---|---|---|
| 020 | _a9781259026812 | ||
| 082 | _a647.0688 ZEI - S | ||
| 100 |
_aVALARIE A ZEITHAML _aMARY JO BITNER _aDWAYNE D GREMLER _aAJAY PANDIT |
||
| 245 | _aSERVICES MARKETING | ||
| 250 | _a6 ED | ||
| 260 |
_aNEW DELHI _bMCGRAW HILL _c2016 |
||
| 300 | _a711 | ||
| 942 | _cBK | ||
| 999 |
_c22556 _d22556 |
||